Serena Request Center 4.5
Device: iOS Universal
Category: Business
Price: Free, Version: 4.0.2 -> 4.5 (iTunes)
Description:Serena Request Center Mobile provides access to Serena Request Center from supported mobile devices. Serena Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices. Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices. Users can use Serena Request Center Mobile to: - Browse the catalog for service requests and submit requests- Search the catalog for available service requests- View service requests that they submitted- Finalize items waiting for approval The app is preconfigured to access a sample request center. This is to be used for trial purposes only. Before you can access your own Serena Request Center, an administrator must install and configure Serena Orchestrated Ops 4.0 as described in the Serena Orchestrated Ops Installation and Configuration Guide. Administrators can download the required Serena Request Center mobile server piece from support.serena.com. If you do not download and install the latest version of Serena Request Center mobile, your users will see a message that indicates that the server version is not up-to-date.
What's New
Adding AttachmentsYou can now click the camera icon to add attachments to requests. You can create an attachment (such as a screen capture or photo) from your photo library or take a new photo using the camera.New Date/Time ControlA new Date/Time field control has been added. You can now tap a Date/Time field and scroll through month, day, year, and time options.Improved Form RenderingThe display of nested form structures, expander sections, tabs, and groupboxes has been improved. Your forms now have a cleaner overall appearance.
Serena Request Center